Shipping and Delivery
Lost Candor endeavors to fill purchased merchandise orders within 2 business days from receipt of the order. Unless otherwise specified, Lost Candor ships orders via FedEx to US destinations.
We take great care when sending goods and send them with Fedex. We shall deliver the goods to the address you specify for delivery. You are responsible for making arrangements to receive the goods and where goods are held at the post office or delivery depot due to no one being there to sign for them, you are responsible for collecting the goods promptly. It is important you supply an accurate address.
Please note; if you are returning an item for whatever reason you must use the return label provided by Lost Candor and ship in original packaging. If not, you are accepting full responsibility if the item gets lost in transit and Lost Candor is not obliged to replace this item.
If you realize you have made a mistake please contact us immediately within 24 hours to cancel your order since we process orders promptly within 2 days.